Our Policy
We at GPS Salon are dedicated to providing exceptional service to each of our clients. In order to maintain a tranquil and focused environment, we kindly request that no children or additional guests accompany you during your visit. This policy ensures that our attention remains solely on serving you. Please understand that if this policy is not adhered to, we will regrettably have to reschedule your appointment and your deposit will be forfeited. Thank you for your understanding and cooperation.Our availability is consistently open for bookings up to 40 days in advance. The displayed options on our website accurately reflect the current openings. However, in exceptional circumstances, we provide an exclusive VIP squeeze-in reservation service for an additional fee of $100. To inquire about this service, please contact us via text message at 828.381.6117.New clients are kindly requested to schedule their appointments during the week, as Saturday reservations are exclusively available for our esteemed established clients.
Kindly ensure that you provide a valid telephone number and email address. These contact details are crucial as they are used to send reservation confirmations and any updates. For instance, if you make a reservation on a day that has ample availability but falls within our peak working hours, we may adjust the timing of your reservation to accommodate other customers. Such modifications will be communicated to you via email. Therefore, it is important that you regularly check your email prior to your reservation to stay informed about any new changes.
Please note that if you exceed a 10-minute delay, regrettably, your reservation will be invalidated, and the deposit you made will be forfeited. To illustrate, if your reservation is scheduled for 8:00 am and you arrive at 8:11 am, you are not merely 1 minute late, but rather 11 minutes late, resulting in the cancellation of your reservation. It is important to emphasize that any funds paid online as a deposit will not be carried over to future reservations. We kindly request that you arrive on time or preferably 10-30 minutes early to avoid any inconvenience.
We accept various card options, including Visa, Mastercard, Discover, and Amex, to settle the remaining balance. Additionally, we offer convenient digital payment methods such as Zelle, Cashapp, Apple Pay, and Google Pay. Please note that all payments made through these channels will incur an additional 3.5% service fee. Kindly be informed that we do not accept cash payments.
GPS does not provide refunds for any booked reservations. (We regret to inform you that we cannot accommodate any requests for redo's if concerns are not communicated at the time of service.)
In the event that you decide to cancel your reservation within a 48-hour timeframe, your deposit will be deemed non-refundable. Failure to notify us of cancellation or a no-show will result in a full charge equivalent to 100% of the reservation.
In the event that you submit a deposit for multiple reservations and subsequently decide to cancel any of them, the deposit amount will be forfeited. It is important to note that the forfeited deposit will not be transferred or applied to any other bookings you may have made.
We kindly request that you carefully verify the service you are booking to ensure it aligns with your desired outcome. For instance, if you have purchased a lace frontal but proceed to book a lace closure sew-in instead, we regretfully cannot guarantee the service as the time slots allocated for each service differ. This mismatch may result in your appointment running over the scheduled time and potentially affecting the appointment of the client following you.
When making a reservation on behalf of someone else, please ensure that you provide the first and last name of the person who will be receiving the service.
We would like to inform you that our talented stylists often take before and after photos to showcase their amazing work for advertising purposes. To ensure you look your best in these photographs, we kindly suggest coming prepared with a lovely, solid color shirt and wearing makeup that highlights your natural beauty, all while sporting a radiant smile. Your cooperation and photo-ready presence would be greatly appreciated.
Our Policy
We at GPS Salon are dedicated to providing exceptional service to each of our clients. In order to maintain a tranquil and focused environment, we kindly request that no children or additional guests accompany you during your visit. This policy ensures that our attention remains solely on serving you. Please understand that if this policy is not adhered to, we will regrettably have to reschedule your appointment and your deposit will be forfeited. Thank you for your understanding and cooperation.Our availability is consistently open for bookings up to 40 days in advance. The displayed options on our website accurately reflect the current openings. However, in exceptional circumstances, we provide an exclusive VIP squeeze-in reservation service for an additional fee of $100. To inquire about this service, please contact us via text message at 828.381.6117.New clients are kindly requested to schedule their appointments during the week, as Saturday reservations are exclusively available for our esteemed established clients.
Kindly ensure that you provide a valid telephone number and email address. These contact details are crucial as they are used to send reservation confirmations and any updates. For instance, if you make a reservation on a day that has ample availability but falls within our peak working hours, we may adjust the timing of your reservation to accommodate other customers. Such modifications will be communicated to you via email. Therefore, it is important that you regularly check your email prior to your reservation to stay informed about any new changes.
Please note that if you exceed a 10-minute delay, regrettably, your reservation will be invalidated, and the deposit you made will be forfeited. To illustrate, if your reservation is scheduled for 8:00 am and you arrive at 8:11 am, you are not merely 1 minute late, but rather 11 minutes late, resulting in the cancellation of your reservation. It is important to emphasize that any funds paid online as a deposit will not be carried over to future reservations. We kindly request that you arrive on time or preferably 10-30 minutes early to avoid any inconvenience.
We accept various card options, including Visa, Mastercard, Discover, and Amex, to settle the remaining balance. Additionally, we offer convenient digital payment methods such as Zelle, Cashapp, Apple Pay, and Google Pay. Please note that all payments made through these channels will incur an additional 3.5% service fee. Kindly be informed that we do not accept cash payments.
GPS does not provide refunds for any booked reservations. (We regret to inform you that we cannot accommodate any requests for redo's if concerns are not communicated at the time of service.)
In the event that you decide to cancel your reservation within a 48-hour timeframe, your deposit will be deemed non-refundable. Failure to notify us of cancellation or a no-show will result in a full charge equivalent to 100% of the reservation.
In the event that you submit a deposit for multiple reservations and subsequently decide to cancel any of them, the deposit amount will be forfeited. It is important to note that the forfeited deposit will not be transferred or applied to any other bookings you may have made.
We kindly request that you carefully verify the service you are booking to ensure it aligns with your desired outcome. For instance, if you have purchased a lace frontal but proceed to book a lace closure sew-in instead, we regretfully cannot guarantee the service as the time slots allocated for each service differ. This mismatch may result in your appointment running over the scheduled time and potentially affecting the appointment of the client following you.
When making a reservation on behalf of someone else, please ensure that you provide the first and last name of the person who will be receiving the service.
We would like to inform you that our talented stylists often take before and after photos to showcase their amazing work for advertising purposes. To ensure you look your best in these photographs, we kindly suggest coming prepared with a lovely, solid color shirt and wearing makeup that highlights your natural beauty, all while sporting a radiant smile. Your cooperation and photo-ready presence would be greatly appreciated.
